تحلیل عوامل مؤثر بر توسعه کیفیت ۴.۰ در زنجیره تأمین هوشمند با استفاده از روش ترکیبی دیمتل و مدلسازی ساختاری تفسیری

نوع مقاله : پژوهشی

نویسندگان
1 دانشجوی کارشناسی ارشد مدیریت عملکرد، گروه مدیریت، دانشگاه میبد، میبد، ایران
2 استادیار گروه مدیریت، دانشکده علوم انسانی، دانشگاه میبد، میبد، ایران.
چکیده
در عصر تحولات دیجیتال و فشارهای روزافزون بر زنجیره‌های تأمین، بهره‌گیری از فناوری‌های نوین به‌منظور ارتقاء کیفیت و پایداری عملکرد، به ضرورتی راهبردی برای سازمان‌ها تبدیل شده است. در این میان، "کیفیت 4.0" به‌عنوان پارادایمی نوین در مدیریت کیفیت، با تکیه بر ابزارهایی چون اینترنت اشیا، هوش مصنوعی و کلان‌داده، رویکردی فراتر از کنترل سنتی کیفیت ارائه می‌دهد. این پژوهش با هدف شناسایی و تحلیل عوامل کلیدی مؤثر بر پیاده‌سازی کیفیت 4.0 در زنجیره تأمین هوشمند انجام شده است. به‌منظور دستیابی به این هدف، ابتدا عوامل مؤثر با مرور پیشینه نظری و بهره‌گیری از دیدگاه خبرگان استخراج شد. سپس روابط علّی میان عوامل با استفاده از تکنیک دیمتل بررسی و در ادامه با رویکرد مدلسازی ساختاری تفسیری سطح‌بندی شدند. نتایج حاصل، چارچوبی کاربردی برای تصمیم‌گیران فراهم می‌سازد تا با شناسایی عوامل بنیادین و تعیین اولویت آن‌ها، مسیر استقرار مؤثر کیفیت 4.0 در زنجیره‌های تأمین هوشمند را هموار سازند. یافته‌های این پژوهش می‌تواند زمینه‌ساز توسعه راهبردهایی نوآورانه در راستای افزایش انعطاف‌پذیری، شفافیت و مزیت رقابتی در محیط‌های پیچیده و متغیر باشد.

کلیدواژه‌ها

موضوعات


عنوان مقاله English

Analyzing Factors Influencing Quality 4.0 Development in the Smart Supply Chain Using a Hybrid DEMATEL and Interpretive Structural Modeling (ISM) Approach

نویسندگان English

Zahra Abbasi Meybodi 1
Hossein Mohebbi 2
1 Masters student of Performance Management, Department of Management, Meybod University, Meybod, Iran.
2 Assistant Professor, Department of Industrial Management, Faculty of Human Sciences, Meybod University, Meybod, Iran
چکیده English

In the era of digital transformation and increasing pressures on supply chains, the adoption of emerging technologies to enhance quality and ensure sustainable performance has become a strategic imperative. In this context, "Quality 4.0" emerges as a novel paradigm in quality management, leveraging tools such as the Internet of Things (IoT), Artificial Intelligence (AI), and Big Data to move beyond traditional quality control approaches. This study aims to identify and analyze the key factors influencing the implementation of Quality 4.0 in smart supply chains. To achieve this objective, relevant factors were first extracted through a comprehensive literature review and expert consultation. Subsequently, the causal relationships among the factors were examined using the Decision-Making Trial and Evaluation Laboratory (DEMATEL) method, followed by their hierarchical structuring via Interpretive Structural Modeling (ISM). The results offer a practical framework for decision-makers to identify foundational factors and prioritize them in facilitating the effective deployment of Quality 4.0. The findings provide valuable insights for developing innovative strategies that enhance flexibility, transparency, and competitive advantage in complex and dynamic supply chain environments.

کلیدواژه‌ها English

Quality 4.0
Smart Supply Chain
ISM
DEMATEL
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